AI & Digital Transformation Leader for Public Sector Innovation

Senior technology, AI/ML and digital public infrastructure leader with 25+ years of experience across GovTech, e-governance, enterprise platforms, e-commerce, data science and business transformation. I help institutions translate policy and business priorities into scalable, secure and citizen-centric digital systems.

25+ Years Experience
800+ Web & Platform Projects
₹100 Cr+ Projects Delivered
Kamaljeet Singh digital transformation profile
AI/ML Strategy
Digital Public Infrastructure
GovTech & Secure Platforms

Hi, I'm Kamaljeet Singh

AI/ML Strategy & Digital Transformation Leader | GovTech | Data Science | Public Sector Consulting

Kamaljeet Singh
New Delhi, India
Open to senior advisory, strategy and transformation roles

I am a technology strategist and digital transformation leader with deep experience in AI-enabled public platforms, interoperable digital ecosystems, e-governance, enterprise technology, e-commerce and data-driven business growth.

Currently, I serve as Senior Technical Director at the National Institute for Smart Government (NISG), where I lead and advise on strategic ICT, AI/ML and digital transformation initiatives for government departments and public-sector institutions. My work includes MOSIP-based foundational ID implementation for the Government of Myanmar, AI/ML-based Trademark Image Search, GenAI Chatbot for the IP ecosystem, Startup India revamp, JKDFC digital transformation, CGPDTM cloud migration and IT governance/cybersecurity policy work.

Key responsibilities include:

  • Strategic Leadership: Guiding ICT strategy for e-governance and digital transformation programs.
  • Project Management: Managing end-to-end delivery of public-sector technology projects.
  • Stakeholder Engagement: Advising government departments on process reengineering and digitalization.
  • Technical Solution Design: Leading scalable, secure and user-centric platform architecture.
  • GeM/CPP Advisory: Supporting RFP, bid management, procurement and stakeholder coordination for GeM-related work.
  • Process Improvement: Streamlining government processes through ICT, automation and service-delivery reform.

My leadership style combines policy understanding, solution architecture, business management, stakeholder alignment and measurable execution. I have worked across consulting, government, enterprise, start-up and entrepreneurial environments, bringing together technology, process reform, data analytics, commercial thinking and implementation discipline.

AI & Data Strategy

AI/ML platforms, GenAI use cases, data analytics, data science and responsible technology adoption.

GovTech & DPI

Digital public infrastructure, e-governance, interoperable systems, RFPs, bid management and mission-mode platforms.

Business Growth

P&L ownership, digital commerce, market positioning, performance marketing and operational scale-up.

"

Technology delivers real value only when policy, process, people and platforms are aligned around measurable outcomes.

Building future-ready digital institutions

I work at the intersection of AI strategy, public-sector modernization, technology architecture, process transformation and business impact.

+

Years across technology, consulting, AI and digital transformation

%

Revenue growth delivered in Ecommerce D2C Fashion Brand

+

Web, e-commerce and digital platform projects delivered through RichPurple

Digital Public Infrastructure

MOSIP foundational ID pilot, Startup India revamp, GeM support and public-sector platform modernization.

AI/ML in Government

AI/ML Trademark Image Search and GenAI Chatbot for the intellectual property ecosystem.

E-commerce Scale-up

Scaled D2C sales, marketplace performance and digital commerce operations in high-growth retail settings.

Expertise

Core capabilities across AI/ML strategy, digital public infrastructure, public-sector consulting, platform architecture, business transformation and digital growth.

A rare combination of hands-on technology depth, executive advisory capability, business ownership and public-sector transformation experience.

Digital Transformation & GovTech

Public-sector modernization and mission-mode technology delivery

Digital Public Infrastructure & E-Governance 95%
Solution Architecture & Platform Modernization 92%
RFP, Bid Management & PMU Oversight 90%

AI/ML, Data Science & Secure Systems

AI-enabled governance, analytics and responsible technology adoption

AI/ML Use Case Design & GenAI Strategy 90%
Data Analytics & Decision Intelligence 88%
Cybersecurity, Compliance & Data Governance 85%

Business Growth & Executive Leadership

Commercial strategy, operations, teams and revenue delivery

P&L, Revenue Strategy & Business Scaling 92%
Stakeholder Engagement & Executive Advisory 94%
Digital Marketing, E-commerce & Brand Growth 90%

Executive Experience

Years

From programmer to founder, CTO, business head, EY project manager and senior public-sector technology consultant.

Focus Areas
AI/ML
Data Science
Cloud Migration
API Ecosystems
Cybersecurity
E-commerce
Recent Qualifications
2025
Master in Data Science (Global), Deakin University — Distinction; High Distinction in Machine Learning
2023
Post Graduate Program in AI/ML, University of Texas at Austin
2002
GNIIT Software Engineer, NIIT New Delhi

Experience

Leadership journey across public-sector consulting, AI-enabled platforms, enterprise transformation, e-commerce scale-up and entrepreneurial technology services.

Professional Journey

Roles combining strategy, delivery, technology architecture, executive advisory, business growth and stakeholder leadership.

Jan 2024 - Present

Senior Technical Director

National Institute for Smart Government (NISG), New Delhi

Leading strategic IT, AI/ML and digital governance initiatives for public-sector stakeholders. Key work includes MOSIP implementation for Myanmar, AI/ML Trademark Image Search, GenAI Chatbot for the IP ecosystem, Startup India revamp, JKDFC digital transformation, CGPDTM cloud migration, NISG IT Policy and GeM-related advisory support.

GovTech AI/ML DPI P&L
Apr 2023 - Dec 2023

Project Manager

Ernst & Young (EY), New Delhi

Managed implementation support for the New Central Sector Scheme 2021 for Jammu & Kashmir, a Government of India industrial development scheme with ₹28,400 crore outlay. Worked on process optimization, IT portal improvement, data analysis, reporting, stakeholder engagement and capacity building.

Consulting Industrial Policy P&L Analytics
Sep 2021 - Mar 2023

CTO & Business Head

Sassafras / Kalyr Retail Pvt. Ltd., New Delhi

Led technology, D2C business, digital marketing, marketplace growth, warehouse and inventory technology, performance marketing and P&L oversight. Scaled monthly sales from ₹8 lakh to ₹1.5 crore and increased revenue from Flipkart by 400%.

D2C Growth P&L Marketplace Scale
Jun 2008 - Aug 2021

Founder & CTO

RichPurple Interactive Pvt. Ltd., Noida

Built and scaled a digital technology and creative agency from 2 people to a 35-member team. Delivered 800+ web projects, 150+ digital campaigns and technology, CMS, e-commerce and branding solutions for 80+ renowned brands across India and global markets.

Entrepreneurship E-commerce P&L Brand Platforms
2001 - 2008

Technology, Production & E-Learning Roles

Idea Zinc Design, GE/Genpact, Smile Multimedia/SITG, Sterco Digitex

Progressed from Flash Programmer and Senior Application Developer to Production Head, managing technology delivery, e-learning modules, web applications, interactive platforms, client communication, project planning and team training.

Education & Qualifications

Formal training in data science, AI/ML and software engineering supports a career built on implementation, strategy and technology delivery.

Master in Data Science (Global)

Deakin University, Melbourne, Australia

2024 - 2026

Completed with Distinction and awarded High Distinction in Machine Learning.

Distinction High Distinction in ML

Post Graduate Program in Artificial Intelligence & Machine Learning

University of Texas at Austin, USA

2022 - 2023

Advanced program focused on AI/ML concepts, applied machine learning and data-driven technology applications.

Software Engineer (GNIIT)

National Institute for Information Technology, New Delhi

1999 - 2002

Software engineering foundation that supported early roles in programming, web development, rich media, e-learning and platform delivery.

Selected Leadership Themes

AI-enabled public platforms Trademark Image Search, GenAI Chatbot, AI-led governance use cases
Interoperable digital ecosystems MOSIP, Startup India, GeM, CGPDTM cloud migration
Revenue and operational scale-up Sassafras D2C growth, RichPurple client portfolio, digital campaigns

Selected Portfolio & Impact Areas

Representative projects and client work across digital public infrastructure, AI-enabled governance, e-commerce platforms, brand systems and enterprise technology delivery.

  • All Work
  • GovTech & DPI
  • AI/ML
  • E-commerce
  • Branding
Digital public infrastructure implementation
Digital Public Infrastructure 2024 - Present

MOSIP Foundational ID Pilot

Leading technology pilot implementation of MOSIP for the Ministry of Immigration and Population, Government of Myanmar, covering secure foundational identity platform implementation and stakeholder coordination.

AI ML trademark image search
AI/ML Governance Platform 2024 - Present

AI/ML-based Trademark Image Search

Designed the process architecture and solution pathway for an AI/ML-based image search engine for the Trademark Division, enabling faster, more accurate, and technology-driven trademark image search capabilities.

Generative AI chatbot for public services
Generative AI 2024 - Present

GenAI Chatbot for IP Ecosystem

Led technology consulting and solution design for a generative AI-based chatbot supporting intellectual property users and public-service query resolution.

Startup India platform revamp
Platform Modernization 2024 - Present

Startup India Revamp

Supported technology and process revamp strategy for Startup India, including solution pathway, platform modernization approach and stakeholder-aligned transformation planning.

Digital transformation of JKDFC
Digital Transformation 2024 - Present

JKDFC Digital Transformation

Helped move JKDFC from paper-based operations to a more complete digital environment, including eOffice by NIC, NBFC software implementation and website rebranding.

Coke2Home e-commerce technology
E-commerce Technology RichPurple

Coke2Home — Hindustan Coca-Cola Beverages

E-commerce technology with real-time warehouse inventory, different prices by state, city-wise SKUs, 8-hour delivery model, run-time MIS, distributor network management and customer care technology.

E-commerce platforms by RichPurple
E-commerce Platforms 2008 - 2021

HCL Store, Indiatimes Shopping, MakeMyTrip & More

Built and supported e-commerce/CMS solutions covering product management, order management, payment gateways, logistics integration, promotional coupons, campaign reports and scalable backend operations.

Branding and digital identity by RichPurple
Brand Identity RichPurple

Brand Design & Corporate Identity

Delivered logo design, rebranding, corporate identity, print collateral, catalogues, brand guidelines, packaging and marketing communication assets for clients including Nuflower, Zaffron, SupremePaisa, Agency Africa, JIT Nairobi and Parts World USA.

Advisory & Consulting Focus

Areas where I can support institutions, public-sector entities, enterprises and transformation programs.

AI/ML & GenAI Strategy

Use-case discovery, AI solution architecture, responsible AI guardrails, data readiness, model governance, vendor evaluation and implementation roadmaps for public and enterprise systems.

Discuss Advisory

Digital Public Infrastructure & GovTech

Strategy, process reengineering, interoperable platform design, API ecosystems, citizen-service delivery models, institutional governance and implementation support for public-sector technology programs.

Discuss Advisory

RFP, Bid & PMU Support

Problem statement definition, scope design, technical qualification criteria, evaluation frameworks, vendor selection support, implementation monitoring, SLA design and quality assurance.

Discuss Advisory

Business Growth & Digital Commerce

P&L strategy, digital marketing, marketplace growth, D2C operations, e-commerce platform development, analytics-led decision-making and operational scale-up.

Discuss Advisory

Client & Stakeholder Footprint

Selected organizations, programs and client ecosystems associated with my technology, consulting, digital transformation, e-commerce and brand-building work.

Kamaljeet Singh played an instrumental role in modernizing the Trademark Division’s IT infrastructure by supporting its transition from a legacy system to a robust Oracle-based cloud platform. His technical expertise, strategic planning, and clear communication significantly improved system's reliability, performance, scalability, security, and operational efficiency, while ensuring a seamless migration with minimal disruption.

Kamaljeet has demonstrated a strong consulting discipline, stakeholder management and execution capability during his work with EY. He brought clarity to complex implementation challenges, supported data-driven decision-making, and worked effectively with government and industry stakeholders. His ability to combine technology understanding with program management made him a valuable contributor to large-scale public-sector transformation work.

Kamaljeet brought a rare combination of technology depth, business ownership and execution discipline to SASSAFRAS. He strengthened our D2C and marketplace growth, improved digital operations, and aligned technology with commercial outcomes. His ability to solve complex problems, lead teams and deliver measurable growth made a strong impact on the business.

Kamaljeet and his team played a key role in building and promoting the Coke2Home e-commerce portal. He brought strong technology understanding, practical e-commerce execution and digital marketing insight to the project. His ability to translate business needs into a scalable online platform helped strengthen our digital commerce initiative and customer reach.

Kamal and his team are excellent! We are always happy with the quality of their work.

Contact

For senior advisory assignments, consulting opportunities, AI transformation discussions, GovTech programs, digital public infrastructure initiatives or executive roles.

Let's Connect

I am open to discussing senior roles and advisory opportunities in AI transformation, digital public infrastructure, GovTech, enterprise modernization and technology-led business growth.

Location New Delhi, India

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